RCHA Support Services

Where to Get Help In Our Community

RCHA Support Services Program

RCHA’s Support Services Program can connect you with the resources you need during challenging times. While RCHA provides some services directly, most of the resources listed here are offered by our trusted community partners. This page serves as a one-stop guide to accessing vital support for housing, food, safety, recovery, and more.

Quick Links to Community Resources

WV 211: Your Connection to Statewide Assistance

For additional resources not listed on this site, visit WV 211. WV211 is a statewide resource and information helpline that connects individuals and families in West Virginia to a variety of local services and programs. Available 24/7, it provides free, confidential support to those in need, helping them navigate resources related to:

  • Housing assistance: Emergency shelters, rent, and utility help.
  • Food assistance: Local food pantries, meal programs, and SNAP benefits.
  • Health care: Mental health services, substance use treatment, and general medical care.
  • Employment services: Job training and placement resources.
  • Legal assistance: Advocacy and support for legal issues.
  • Transportation: Help finding local transit options.
  • Disaster response: Support during emergencies like natural disasters.

How to Use WV 211:

  • Dial 211 from any phone in West Virginia.
  • Visit the website: wv211.org.
  • Access chat or text services via the website for quick support.

Need Help?

Contact Information

Lexi Taylor
Supportive Services Manager
Phone: 304-636-6495 ext. 130
Email: ltaylor@rchawv.org

Address

Randolph County Housing Authority
2280 Randolph Avenue
Elkins, WV 26241

Phone: 304-636-6495
Email: rcha@rchawv.org

Office Hours

Monday–Friday: 8 AM – 4 PM

For help outside of these hours, please refer to the resources listed on this page or contact the appropriate hotline.

Need Help? Contact Us

If you have questions about our programs and services, contact RCHA today. Help is available!

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