RCHA Support Services
Where to Get Help In Our Community
RCHA Support Services Program
RCHA’s Support Services Program can connect you with the resources you need during challenging times. While RCHA provides some services directly, most of the resources listed here are offered by our trusted community partners. This page serves as a one-stop guide to accessing vital support for housing, food, safety, recovery, and more.
Quick Links to Community Resources
WV 211: Your Connection to Statewide Assistance
For additional resources not listed on this site, visit WV 211. WV211 is a statewide resource and information helpline that connects individuals and families in West Virginia to a variety of local services and programs. Available 24/7, it provides free, confidential support to those in need, helping them navigate resources related to:
- Housing assistance: Emergency shelters, rent, and utility help.
- Food assistance: Local food pantries, meal programs, and SNAP benefits.
- Health care: Mental health services, substance use treatment, and general medical care.
- Employment services: Job training and placement resources.
- Legal assistance: Advocacy and support for legal issues.
- Transportation: Help finding local transit options.
- Disaster response: Support during emergencies like natural disasters.
How to Use WV 211:
- Dial 211 from any phone in West Virginia.
- Visit the website: wv211.org.
- Access chat or text services via the website for quick support.

Need Help?
Contact Information
Lexi Taylor
Supportive Services Manager
Phone: 304-636-6495 ext. 130
Email: ltaylor@rchawv.org
Address
Randolph County Housing Authority
2280 Randolph Avenue
Elkins, WV 26241
Phone: 304-636-6495
Email: rcha@rchawv.org
Office Hours
Monday–Friday: 8 AM – 4 PM
For help outside of these hours, please refer to the resources listed on this page or contact the appropriate hotline.
Need Help? Contact Us
If you have questions about our programs and services, contact RCHA today. Help is available!