you or your family need help with utilities or are experiencing financial hardships, consider reaching out to the following organizations and programs.

Local and Regional Assistance Programs

Mountain CAP of WV
Provides assistance with utility bills, weatherization programs, and other supportive services to eligible individuals.
227 Main Ave., Weston, WV 26452
304-472-1500
www.mountaincapwv.org

WV DHHR Emergency Assistance
Offers emergency financial assistance for utilities, rent, and other critical needs to qualifying residents.
102 Randolph Ave., Elkins, WV 26241
304-637-5500
www.dhhr.wv.gov

Dollar Energy Fund’s West Virginia Utility Assistance Program
Provides grants to eligible utility customers to assist with gas, electric, and water bills.
412-431-2800
www.dollarenergy.org

Salvation Army Service Units
Provides emergency financial assistance, including help with utility bills, rent, and other necessities.

• Elkins Service Unit: 203 Randolph Ave., Elkins, WV 26241 | 304-636-6763
• Clarksburg Service Unit: 1010 S. Chestnut St., Clarksburg, WV 26301 | 304-622-2360

North Central WV Community Action Association (NCWVCAA)
Provides various forms of assistance, including help with utilities, weatherization, and financial counseling.
938 S. Davis Ave., Elkins, WV 26241
304-636-5193
www.ncwvcaa.org

Tyrand Cooperative Ministries
Offers emergency assistance with utilities, rent, and other needs.
39 Cherokee St., Mill Creek, WV 26280
304-335-2788
www.tyrandcoop.org

Utility Company Assistance Programs

Mon Power (FirstEnergy)
Programs: Percentage of Income Payment Plan (PIPP), Budget Billing, Emergency Assistance.
1-800-686-0022
www.firstenergycorp.com

Appalachian Power (AEP)
Programs: Neighbor to Neighbor Program, Payment Extension, Budget Billing.
1-800-956-4237
www.appalachianpower.com

Mountaineer Gas Company
Programs: Budget Billing, Special Payment Arrangements, Emergency Assistance via LIEAP.
1-800-834-2070
www.mountaineergas.com

Dominion Energy
Programs: EnergyShare, Payment Plans, Budget Billing.
1-866-366-4357
www.dominionenergy.com

West Virginia American Water
Programs: H2O Help to Others Program, Payment Arrangements.
1-800-685-8660
www.amwater.com